The vCloud Air Network with Datacom Enterprise Cloud


Datacom is a vendor-independent organisation with a variety of cloud partners. We pride ourselves on recommending the right solution for the customer, whether it’s hosted in Datacom’s own cloud, Microsoft Azure, AWS, or vCloud.

Last week at VMworld, VMware CEO Pat Gelsinger used his keynote to officially launch the vCloud Air Network. The vCloud Air Network is the next iteration of VMware’s vision of a global network of service providers deploying consistent and enterprise-ready cloud platforms along with their overall cloud strategy.

Datacom has been deploying cloud services with VMware since the inception of the VMware Service Provider Programme in 2007, and has been named their Service Provider Partner of the Year for Asia Pacific and Japan in both 2010 and 2013. We are extremely pleased to once again embark on the next exciting iteration of cloud services with VMware as a launch partner of the network, along with other global giants such as AT&T, SingTel, and China Telecom.

What is the vCloud Air Network?

The new vCloud Air Network combines both VMware’s global network of 3,800 service providers along with its own vCloud Air Public Cloud offering (previously known as vCloud Hybrid Service) to provide customers with maximum choice when it comes to cloud services. By tapping into the expertise of the global service providers, customers can find a solution tailored to their needs.

Datacom is both a VMware “IaaS Powered” and “Hybrid Cloud Powered” service provider within the vCloud Air Network. This means customers are able to seamlessly and securely extend their current VMware environment into a public cloud offering, whilst retaining the ability to have control over all operational and governance requirements.

Also, by joining the network, Datacom are working even more closely with VMware to develop more products that will enable customers to deliver even more business values to their own target market.

How is this different from what is already there?

In the past, VMware has released products which service providers can leverage to build their own hosted offerings. However, without a standard method of measuring and identifying what each service provider was providing, it was easy for customers to get confused when selecting a service provider. To fix this, VMware have released new badge system for service providers that can help customers differentiate.

The two badges to be released initially are:

  1. “IaaS Powered” – shows that a service provider has a vSphere based, single-tenanted offering
  2. “Hybrid Cloud Powered”- shows that a service provider has a multi-tenanted vCloud Director-based offering with hybrid cloud capability.

This should get rid of the confusion for customers going forward in terms of which service offerings they will be getting from their own service providers, and help them make a more informed decision.

Why am I excited about this offering?

I think this is a great move by VMware and really does provide some excellent opportunities for service providers and customers alike. I am most excited about the following three things:

  1. Gives customers access to VMware’s own vCloud Air Public Cloud capabilities, but hosted by Service Providers – The combination of VMware’s own vCloud Air Public Cloud offering with service providers’ own systems means vCloud can provide customers with the same functionality that VMware provide on their public cloud offering, but hosted locally by their own trusted service provider.
  1. Give customers maximum choice and flexibility – Service providers can build on top VMware’s offerings and provide differentiated offerings that can meet specific market needs. PCI compliance? HIPAA compliance? Government Approved? SAP compatibility? There will be an offering in the network, built on VMware’s reference architectures, that achieves these kinds of certifications.
  1. Strong focus on hybrid cloud – We all understand and believe that the future is not black and white – it’s not about being in the public cloud or a private/hosted cloud, it will be about hybrid cloud. The vCloud Air Network allows us to provide customers with a seamless and proven offering for customers to immediately start consuming hybrid cloud.

So what’s next?

While this is early days yet for the network and a lot of work is still to be done, we are extremely excited about the possibilities that it brings. Watch out for specific announcements from us around new products and services that we will be building on top of our capabilities in the coming months. We have an exciting roadmap that we can’t wait to share with our customers.

And as usual, don’t hesitate to get in contact if you have questions or thoughts, or if you are just interested in learning more.

Arthur Shih is Datacom Cloud Solutions Manager. He can be reached at

Datacom WA Builds Robust, Seamless DR for Brookfield Rail

Here’s a frightening statistic: roughly 40 per cent of companies that experience a major disaster will go out of business if they can’t gain access to their data within 24 hours, according to Gartner. Organisations without a proper disaster recovery solution in place run the risk of becoming part of that 40 per cent.

While disaster recovery is important for businesses regardless of industry, it’s imperative for certain organisations, such as health care facilities, government bodies and transportation operators. This fact was not lost on Brookfield Rail, which controls 5,100 kilometres of rail infrastructure in Western Australia, including access management and communication systems. Their current disaster recovery setup was a virtualised single-site environment that didn’t quite ensure the ability to return to efficient operation without major data loss at Brookfield’s production site. The organisation called upon Datacom to deliver an automatic solution that could be integrated with their production site to allow a full or partial failover from one site to another.

Working on the railroad

Datacom had a quick answer to Brookfield’s call: a VMware DR environment.

Before they laid the groundwork, Datacom’s Professional Services team sunk its teeth into Brookfield’s IT environment and strategic goals. Joining forces with VMware, the Datacom team refined all the possible solutions until they had a customised DR offering for Brookfield to sign off on.

Using VMware SRM Site Replication Manager (SRM) and Synchronous SAN Replication, Datacom provided protection and replication of production systems, allowing automated virtual infrastructure failover and reconfiguration of systems. The solution was integrated into the existing production environment. Datacom implemented the solution in just three weeks, which included configuration and testing, using the PRINCE2-based Datacom Delivery Methodology.

A runaway success

The DR solution was a true collaboration between Brookfield, Datacom and VMware. Brookfield was clear about its needs and Datacom and VMware were able to provide a highly manageable DR solution that allows automated system recovery. Even though coming up with the DR strategy was serious business, the team approach helped make it seamless, says David, Senior Server Analyst, Brookfield Rail.

“Datacom’s professional, structured approach to project design and implementation meant that our staff were involved at every stage,” he says. “Everything was very well-documented, yet flexible enough to accommodate unknowns that appeared during implementation.”

Want to know more about Datacom’s disaster recovery offerings? Fill out our contact form and a representative will get in touch with you.