How Moving Unified Communications to the Cloud Can Help Your Business

By Lauren Fritsky

Are you looking to extend the benefits of your unified communications solution beyond better communication and collaboration between your employees? Cloud-based unified communications can go an extra step toward delivering greater IT flexibility and lowering costs at your organisation.

Less impact on setup and IT support

Unified communications in the cloud can cut down on the normally infiltrative process required to implement these systems onsite. Roughly 75 per cent of organisations that have used cloud-based unified communications report that it was easier and quicker to set up, according to a 2011 survey by company CDW-G. Moving your systems offsite to a cloud service provider also unburdens your IT department of maintenance and troubleshooting tasks.

More flexibility

Depending on what you’re hoping to achieve with the project, you might be able to mix and match different technologies for your unified communications strategy. You can put just one of your technologies in the cloud, such as PBX, while keeping your legacy systems onsite. You can then add additional technologies to the cloud as your business needs without the cost and time of a challenging onsite configuration. If you choose Datacom to provide your solution, we can do all the system configuration and integration for your new system and host it in our cloud or enable you to use a hybrid approach.

Controlled costs

Delivering unified communications through the cloud can help scrap some of the upfront funding normally necessary to launch the project. If you’re looking to reduce capital expenses, a unified communications solution based in the cloud can give you a quick win by shifting your infrastructure offsite. Energy costs also diminish thanks to no longer needing to cool and operate a server in the data centre. Perhaps the biggest draw for organisations is that they only have to pay for what they use in the cloud and can scale it up or down according to their business needs.

Have you considered a cloud-based unified communications solution?