Mobility: A Chance for the Business and the IT Department to Collaborate

The ability to Bring Your Own Device and have access to the enterprise productivity apps of your choosing are increasingly becoming important factors in choosing an employer.

The Evolving Workforce, a three-phase project by TNS Global and commissioned by Dell and Intel, has noted that human resources and the IT department are starting to work closer together to attract and retain talent. If this trend continues, it means organisations that prevent employees from bringing in personal mobile devices over security and data loss fears will lose top talent to the competition.

The realm of adopting mobility solutions is where C-level business leaders and the IT department need to become the best of friends. No longer can the business or IT department afford this standoff against mobility solutions — they must stand together to come up with a plan for mobile management that allows employees to be productive and happy in a secure fashion.

Aligning mobility solutions with business and IT department goals 

The No.1 reason the business and the IT department both need to talk about mobility is because mobility solutions should be buoying business-IT goals. If one of the goals of the business is to improve productivity or speed up the sales cycle, the mobile management technology configured through the IT department can make that happen. Having a clear understanding of the desired outcomes will enable your organisation to get the most out of its mobility solutions.

Once your mobility goals are identified, the business and IT department will be able to map out the plan for cultural change together and define how mobile management will look. If you’re unsure of how to take these first steps, Datacom’s new mobility practice can consult your organisation on the different mobility solutions options and how to implement them.

Effective mobile management 

It’s easy to justify not wanting to introduce security threats into your organisation or further burden an already overloaded IT department with managing different devices. But what if you knew you were going to lose solid employees and possibly dissuade prospective ones from joining your organisation because you refuse to see the benefit of letting them answer email on their iPad?

Mobility solutions are only something to fear and protect your business from if you view them that way. The other way to look at mobility solutions is as enablers — enablers of better efficiency, more informed decision-making and faster time to market. CIOs and IT department managers should keep in mind that saying “yes” to one piece of mobility doesn’t mean they have to say yes to all of it. You can still retain a certain amount of control through mobile management — in fact, the only way something like a BYOD program is going to get off the ground is if there is a user policy that guides it.

The IT department and key business leaders will be involved in that mobile management policy creation. By setting clear guidelines and security policies for mobility solutions, you can ease your organisation into the mobility minefield instead of closing it off at every turn. And by having a mobility solutions policy in the first place, you’ll be able to educate these new employees clamouring for their BYOD rights.

Tell us how you’ve integrated mobility solutions and implemented mobile management at your organisation with input from both the business and the IT department.

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