Datacom Transforms Wilmar Australia’s IT Environment with a Move to the Cloud

Talk about a short deadline.

In 2010, sugar, ethanol and energy producer Wilmar Australia needed to transform its entire IT environment and rebrand its technology image as part of its divestment from parent company CSR. The catch: the project needed to be done in under a year for 1,500 employees in 31 locations to meet the divestment schedule.

The project involved leveraging the latest Microsoft technology for a desktop upgradewhile outsourcing core IT functions and moving Wilmar Australia’s IT infrastructure to Infrastructure as a Service. Wilmar Australia also wanted a brand makeover; it saw itself as developing into a more engaging, dynamic organisation and wanted its technology to reflect that.

A sweet solution

A lot of IT solutions providers might’ve balked at that lofty task. Not Datacom.

 Wilmar Australia’s new vision aligned very closely with Datacom’s approach to doing business – delivering enduring performance through fresh thinking. These shared values, along with Datacom’s technology knowledge and commitment to building strong partnerships with its customers, made choosing an IT solutions provider easier for Wilmar Australia.

The eventual solution for Wilmar Australia’s IT needs was a Microsoft stack running on Datacom’s IaaS cloud. The list of tasks involved to complete the project included:

  • Migrating from Windows XP to Windows 7
  • Migrating from Office 2003 to Office 2010
  • Adding messaging with Exchange 2010
  • Establishing a new Active Directory 2008
  • Updating legacy unified communications systems using Cisco and Microsoft Lync 2010
  • Incorporating document management with SharePoint 2010
  • Establishing database management and consolidation using SQL 2010
  • Integrating with BizTalk
  • Establishing security via Threat Management Gateway
  • Creating full disaster recovery

Datacom also helped move 240 of Wilmar Australia’s servers and over 90 of their critical business applications to the cloud.

Better technology, better business

Wilmar Australia’s employees across locations are now able to leverage the latest technology to collaborate and communicate better. With the latest operating system and office and communications tools, each employee is able to complete his or her tasks and assignments with renewed efficiency and simplicity.

Brendan O’Kane, General Manager of Information Services at Wilmar Australia, says the Datacom migration has set the organisation on a course toward greater agility and innovation.

“We have given people new tools and better access to help them do their jobs more efficiently and take a lot of noise out of the business,” he says. “The IT strategy is now supporting the business.

“The solution is a much better fit to our DNA than where we came from. We needed to be able to support change and innovation in a fast-moving environment, and the Datacom cloud allows us to do that.”

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