The Importance of Reducing IT Complexity

By Lauren Fritsky

The bulk of IT costs goes toward maintaining creaky infrastructure and complicated, often archaic systems. Three quarters of the average IT budget is spent on legacy systems alone, according to Microsoft. IT departments pay a steeper price. IT staff bogged down in keeping legacy systems a few steps from death’s store and tuning up old infrastructure have no time to innovate or be strategic. This creates a vicious cycle in which the department keeps the status quo without ever having a chance to prove both its technical and business power.

Organisations that can simplify their IT environments – standardise hardware, better manage applications and keep the data centre uncluttered – can reduce costs, better pool resources and help IT leverage technology to drive business results.

One issue: Years ago, it was server sprawl causing a headache in the data centre. Now, it’s virtual machine sprawl. The latter might sound innocuous, but taking server virtualisation too far – basically, creating VM after VM just because you can – might result in a mess of too many VMs that overtax your infrastructure and cause the cost of licenses to soar.

One solution: Virtualisation management technology and services can help IT better manage and contain the virtual environment. Through our managed services team, Datacom can oversee server management and monitoring so you keep virtual sprawl in check. The process begins through automation, which helps streamline the virtual environment and more quickly provision virtual machines. The end result is a self-service method that allows IT to routinely provision, secure and manage VMs so they don’t spiral out of control.

One issue: Legacy systems maintenance can keep IT from developing innovative new applications that could boost system efficiency and end-user satisfaction. There’s also research demonstrating that the more apps a business runs, the less efficient it is. The organisations with the best performance run an average of 20 applications, according IT research by The Hackett Group; lesser-performing companies run 39 apps on average.

One solution: Many organisations keep legacy systems going because they fear the cost and challenge of updating them. Leveraging the help of an IT outsourcer to plot and execute your legacy system modernisation or transformation can take the headache out of revamping your business-critical applications so you can get better use out of them. The first part of the process involves conducting an audit of all the apps running in these systems. Identifying which ones are critical to the business will the set the wheels in motion to clean up the clutter.

How have you planned to reduce IT complexity in your organisation?

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